RETURNS

We do not offer refunds for change of mind. If you have any concerns regarding your order please contact us at info@dr-ringside.com.
Subject to applicable laws, please note that we will not accept the return of a product if:
– your Dr. Ringside products were ordered as part of a promotion or special; or – you do not notify us within 14 days of receipt that your products are defective or that the wrong product has been dispatched; or – the product has been opened; or – the reason for the return is that you have changed your mind or made a mistake in your order (even if the order has not shipped yet); or – the reason for the return is that there has been a sudden change of price due to exchange rate fluctuations.
We do not accept returns for Dr. Ringside products purchased via any third part seller or independent store, please contact the original website/store where the item was purchased regarding a return request.
FAULTY/INCORRECT ITEM:
If your item(s) are received damaged or you have received the incorrect item please send a photo to our support team at info@dr-ringside.com within 14 days of receiving the product, along with your order number and details of issue. We will organise replacement or reimbursement for the incorrect/faulty item(s) and will cover all postage costs involved in replacing and exchanging the incorrect or damaged item(s).
AMMENDING/CANCELLING ORDER:
We are unable to cancel or make any amendments to an online order once an order is placed. Please ensure all details are correct at the time of placing your order. When an order has been placed, it is not possible to change any parts of the order. This includes adding or removing items, replacing the item, or changing the delivery address or method. An order cannot be cancelled once placed.
EXCHANGES:
We understand that mistakes can be made when placing an order, and we will happily provide an exchange or credit note for item(s) returned given they are fully sealed and unopened. You can request to exchange a product by contacting us via email at info@dr-ringside.com, and if an exchange is accepted, we will happily offer a credit note or exchange.
All item(s) returned must be returned as new and unused, fully sealed and in its original packaging. Ensure your returned items are sent to Dr. Ringside with the return label attached to the mailer, satchel or box—please do not fix the shipping label directly to the Dr. Ringside product. All costs associated with the return for change of mind will be the responsibility of the customer, including all costs associated with sending items back for an exchange or credit note. We do not offer a free exchange service.